Returns & Refunds

Your confidence in LevitaLuma is our utmost priority. Enjoy your purchase with the assurance of a 1-year warranty, safeguarding against any manufacturing defects during the first year from your purchase date.

Our dedicated customer support team is ready to assist you promptly at for any inquiries or concerns you may have.

While our warranty offers comprehensive coverage, kindly note that it does not extend to damages caused by misuse or unauthorized alterations.

Returns or Refunds for "change of mind" circumstances is not usually granted. This decision must be made within 7 days of receiving your product and you as the customer are liable for shipping costs to return the product to our australian office.

Rest assured, we're committed to swift resolutions and maintaining the exceptional quality that defines LevitaLuma.